-
Inbound Routing. Outbound Dialing. CRM Sync.
Automated Phone Systems for Small Businesses
Make and take calls right from your CRM. Route inbound calls to the right place, launch outbound calls with one click, and log everything automatically. Call data, recordings, voicemails, and transcripts connected each contact.
Never Lose Track of Another Call
Know exactly who called, what happened, and what to do next. Every call is logged, recorded, and linked to your CRM. Route by team, drop voicemails, and send automatic follow-ups when a call is missed.
Inbound Call Routing
Send calls to the right person based on time, location, or type using simple call flow settings.
Click-to-Call & Dialer
Place calls from any contact record and track duration, status, and outcomes inside the system.
Live Call Status Tracking
See if a call was picked up, missed, or busy. All outcomes are tracked for visibility and follow-up.
Call Recording & Transcripts
Access word-for-word call transcripts and recordings for review, training, or compliance use.
Voicemail Drop
Leave a recorded message instantly. The system waits for the beep and handles the delivery.
Missed Call Follow-Up
Trigger an automated text or action whenever a call is missed so the lead hears back right away.
Call Notes & Tags
Add details and notes while on the call. Apply tags or assign tasks with everything saved to CRM.
CRM Sync
All call activity is synced to the contact record so nothing gets lost or forgotten in the process.
Reporting & Analytics
Monitor pickup rates, durations, team activity, and call volume to improve communication flow.
The Propel3 Phone System is Included in Every Plan
All Propel3 plans include access to built-in calling tools with CRM sync, call notes, and reporting. You can make and receive calls directly from the system.
Mission Control
Everything you need to manage marketing in-house. Built for hands-on businesses.
$299 / month
What's Included:
-
1 business location
-
Unlimited users & contacts
-
Basic Propel3 system support
-
CRM
-
Booking & Calendars
-
Social Media Planner
-
Email & SMS*
-
Calls*
-
Websites, Landing Pages & Funnels
-
Payments & Invoicing
-
eCommerce & Online Sales
-
Surveys, Forms & Quizzes
-
Courses & Memberships
-
Reviews & Reputation Management
-
Workflows & Automations
-
Analytics & Reporting
Autopilot
Smarter, faster marketing. AI-powered tools to boost performance.
$799 / month
Everything in Mission Control plus:
Co-Pilot
A full marketing team on standby. Complete coverage without the headcount.
$2,999 / month
Everything in Autopilot plus:
*Additional usage charges may apply if you exceed your monthly allocation.
You can view a complete list of all usage costs and packages on our pricing page.
FAQs About the Propel3 Phone System
How much do calls cost with Propel3?
Calls are billed based on usage. Pricing depends on call volume, duration, and destination. You’ll find a full breakdown of call rates on our pricing page.