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Every Message. One Inbox.
Unified Messaging for Small Businesses
Bring together texts, emails, chats, calls, and social DMs in one thread for every contact. Track conversations, reply faster, and never lose a lead again.
One Inbox for Every Message, Every Platform
Propel3 pulls in all your customer conversations so nothing gets missed. See full message history, reply from one place, and connect with leads faster across SMS, email, chat, social media, and more.
Unified Inbox View
See all texts, emails, chats, and DMs in one conversation thread for each contact.
2-Way SMS & WhatsApp
Send and receive messages directly from the dashboard with full history.
Built-In Email Threads
Reply to emails and view full conversation history without leaving the messaging hub.
Always-On Message Capture
Capture every inbound message from your site, socials, or missed calls automatically.
Workflow Triggers & Auto-Replies
Create instant replies or automate follow-ups based on form fills, tags, or lead status.
Lead Data at a Glance
See contact info, activity, tags, and notes alongside every message thread.
Message Read Tracking
Track when emails and texts are opened, clicked, or replied to in real time.
Templates & Personalization
Use message templates with contact variables to save time and keep on brand.
Smart Filters & Bulk Actions
Sort by channel, status, or assignee and take bulk actions without jumping arpund.
Unified Inboxes are Included in Every Propel3 Plan
Messaging is included in every plan with full access to email, SMS, chat, and social channels. Manage replies, assign conversations, and track every message in one place.
Mission Control
Everything you need to manage marketing in-house. Built for hands-on businesses.
$299 / month
What's Included:
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1 business location
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Unlimited users & contacts
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Basic Propel3 system support
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CRM
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Booking & Calendars
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Social Media Planner
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Email & SMS*
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Calls*
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Websites, Landing Pages & Funnels
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Payments & Invoicing
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eCommerce & Online Sales
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Surveys, Forms & Quizzes
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Courses & Memberships
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Reviews & Reputation Management
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Workflows & Automations
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Analytics & Reporting
Autopilot
Smarter, faster marketing. AI-powered tools to boost performance.
$799 / month
Everything in Mission Control plus:
Co-Pilot
A full marketing team on standby. Complete coverage without the headcount.
$2,999 / month
Everything in Autopilot plus:
*Additional usage charges may apply if you exceed your monthly allocation.
You can view a complete list of all usage costs and packages on our pricing page.
FAQs About the Propel3 Messaging Tools
Can I connect multiple email addresses or phone numbers?
Yes. You can connect multiple inboxes and phone numbers to manage different users, teams, or departments. Each contact’s messages stay grouped by identity so conversations stay clear.